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The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web Steve Mulder, Ziv Yaar
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Mulder, S & Yaar, Y (2010): The User is Always Right. Creating UX Personas using research-based insights For an existing product, this might involve observing or talking with current users about both their problems and positive experiences using your product. Creating personas of website visitors is a powerful technique for helping increase the usability and customer centricity of a web site as part of a user-centred design (UCD) process. Approaches to Creating Personas: Chapter (PDF) from the book “The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web” by Steve Mulder. ǻ�《点石成金》之后，用户总是对的、显式设计等精彩不断，即将推出。。。。。。The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web (VOICES) (Paperback) Product Details •Paperback: 312. CHI 2010: Dance, Dust, and Drama: Designing Design, Atlanta, GA, USA pp. A Practical Guide to Creating and Using Personas for the Web. And Yaar Z., 2006 The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web. - introduces the 10 steps, step by step. The User Is Always Right, By: Steve Mulder with Ziv Yaar A while back I finished Steve Mulder's book, The User Is Always Right, a practical guide to creating and using personas for the web. Web-based design: Mulder & Yaar 2006: The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web.